Support

Need help with billing or your complaint workflow?

Members can use support to ask about subscription activation, complaint structure, or what evidence to prepare before escalating a dispute.

Billing support

For PayPal subscription issues, email support@fba.vnppp.com with your account email and a short description.

Use the dashboard after subscribing to generate your complaint package and keep your issue summary consistent.

If you have not registered yet, create an account first and then activate your membership.