Privacy

Complaint Copilot AI stores account details, subscription status, and submitted complaint data so members can use the service and access their drafts.

What we collect

Email address, nickname, subscription state, complaint form inputs, and contact submissions.

Why we collect it

To authenticate users, provide the member dashboard, process subscriptions, and support customer requests.

Payment security

PayPal checkout uses the client-safe client ID in the browser while secrets remain on the server in environment variables.

Your responsibility

Do not upload sensitive information you do not want included in a complaint draft or escalation package.